Effect of E-Commerce Innovation and Technology Utilization on Business Expansion

ABSTRACT: The article examines how the innovation and use of e-commerce technologies influence business growth, the ongoing issue surrounding the use of digital technologies in the growth of small and medium-sized enterprises (SMEs). Although the world has experienced a rapid growth in e-commerce, most businesses especially in the emerging economies have not fully utilized the technological tools as a result of infrastructural, capability and innovation-based barriers. This conceptual paper aims primarily to examine the interaction between digital innovation and technology use and how it can promote business growth, competitiveness, and sustainability. The research has a conceptual and descriptive design, as it will be based on secondary data in terms of journal publications, books, reports, and other academic sources. Applying theoretical lenses based on the Technology-Organization-Environment (TOE) framework, the Resource-Based View (RBV), and the Innovation Diffusion Theory (IDT), the study determines that innovation and technological capability have a positive impact on expansion, in the increase of efficiency, access to the market, and digital agility. The study suggests enhancing culture of innovation, investing in ICT training, and facilitating the culture of supportive digital policies. It concludes that incorporating innovation and the use of technology offers a synergetic route of attaining sustainable growth in the digital economy in the business.

KEYWORDS: E-commerce Innovation, Technology Utilization, Business Expansion, Digital Transformation, SMEs.